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#Process modeling tools sipoc series#
#Process modeling tools sipoc free#

A SIPOC structure helps the process owner and those working on the process to clarify the primary elements of a process and agree on on the boundaries of what they will be working on. With this tool, we build our first organized view of the work process and set the foundation for applying the breakthrough DMAIC strategy. It is a vital supplementary component to a process map. Those diagrams are also referred to as high-level process maps because they do not contain much detail. It is a visual tool for documenting a business process from the beginning to the end. In this figure, you can see an example of the format of a SIPOC diagram.

#Process modeling tools sipoc free#

Let’s have a look at the SIPOC diagram in more detail.Īttend our 100% Online & Self-Paced Free Six Sigma Training. It helps clearly understand the purpose and the scope of a process. Inputs come from suppliers, and the outputs go to customers.

#Process modeling tools sipoc series#

The SIPOC diagram is fairly common among business process experts as a logical way of looking at a process in terms of a series of steps that converts an input into an output. In Lean Six Sigma Green Belt course, and even in free Lean Six Sigma course, you will learn that it is an acronym that stands for Suppliers, Inputs, Process, Outputs, and Customers. For the whole process to work and bring favorable business, all elements in SIPOC should be aligned and supports the ultimate goal of the business.In a Six Sigma project, the SIPOC diagram is one of the important tools in the Six Sigma DEFINE phase of the DMAIC framework. Again, input requirements must be followed. Lastly, determine the suppliers that can provide you the necessary inputs. After establishing the process, the next things to think about are the inputs, or the things that you will need for the process to be executed. Bear in mind the requirements of the output should be a major consideration when designing the process. When you already have a product in mind, the next step is to create a process that will generate that product. Upon reaching a clear idea of the target customers’ needs, you derive a product to address the needs. You will start from the “customers” by getting the VOC (voice of the customer) through surveys and interviews or by simply projecting needs through feasibility studies. This is common when putting up a new business or creating a new line of business within an established one.

When creating a new process, planners usually follow the COPIS (reversed SIPOC) model.

From the analysis, managers will have a clearer idea of whether to streamline on expenses or infuse more resources to improve the efficiency of the process. SIPOC will help process auditors to determine if the process is still working for the business. It is not unusual to employ SIPOC on established processes if there’s a low turnout on sales or output or if the expense ration against income is high. In case of misalignment, go back to your process. Your customers’ feedback or your projected customers’ needs should be addressed by your output.

Where do you buy your bread supply? How do you buy specialty cakes?.

How much are you willing to spend for a loaf of bread? For a medium sized birthday cake?.

What is the most important bread quality that you require?.

Using VOC (Voice of the Customer) we use the guide questions to determine our customers’ needs and wants: In this case, we listed walk-in customers as well as retailers.

Is it financially and reputation-wise advantageous to be connected with the supplier’s company?Ĭustomers – Customers or the end users of our products are the people or entities that are willing and able to pay for what we are offering.

Does the company have a backup supplier in case of default?.

Does the quality of supplies meet the input requirement?.

Can the supplier provide adequate supply when needed?.

Some of the guiding questions to help you determine if you are working with the right suppliers are: Suppliers – Your suppliers should be able to address the needs or specifications of your inputs. Now we can analyze if the suppliers are addressing the input requirements and compare if the customer’s needs are aligned with the products that we are offering. Below are some possible output requirement of our sample process: Your output should always mirror the company’s goal and positioning in the market. These are also the products that you will pass on to your customers. Outputs – Outputs are the end product of the process. Below is the list of input requirements for the baking process: Inputs – Inputs are the raw materials used in the process and the main components of your output. SIPOC Process Map Analyzing the SIPOC Diagramīefore you can analyze your SIPOC Diagram, you first have to establish the requirements for the inputs and outputs.